German Customer Support Athens ( Hybrid ) | Monolingual Banking Project | Start 23 . 11 / 7 . 12

German Customer Support Athens (Hybrid) | Monolingual Banking Project | Start 23.11 / 7.12

1,450 gross/month

• 2 extra salaries + meal vouchers Greece, Athens Permanent, Full time Hybrid Opportunities in Greece

Job Overview

Qualification

German

C1-native Hours / schedule Monday–Sunday, 09:00–23:00 (8h/day, 40h/week, rotational) Start date(s) 23.11 · 7.12 Industry Banking

German Customer Support in Athens – a hybrid role in a monolingual banking project, with full paid training provided.

Location

Athens Neos Kosmos

-

• Possible starts: 23.11 or 7.12

It's a great way to earn money and live in Greece all year round!

-

• Hybrid work model: a mix of office work in Neos Kosmos and Home Office

Work schedule

Monday–Sunday, rotational shifts between 09:00 and 23:00 (full-time: 40h/week, 5 days/week)

• Fast and fully online recruitment process

Project:

As a German Customer Support Advisor, you will support customers with everyday digital banking services.

You will assist with account access, app setup and general service-related questions in a structured and secure international environment.

As a Customer Support Advisor you will:

• Handle inbound calls, chats and messages from German-speaking customers

• Support customers with banking access, T-PIN and app setup
• Guide users through digital banking services
• Provide clear and professional support
• Maintain data security and confidentiality standards

Competitive salary and remuneration system:

-

Base salary

1,300 gross/month x14 — including two additional salary payments worth 2,600 gross in total: one full salary at Christmas, half a salary at Easter and half a salary in summer

-

Fixed project bonus

50 gross/month

-

Welcome bonus

100 gross/month for the first 12 months

-

Anniversary bonus

500 gross

-

Daily meal voucher

3 net per worked day (approx. 60 net/month) via Up Hellas Mastercard, increasing to 6 net per worked day (approx. 120 net/month) after one year

Total monthly package: 1,450 gross/month

• 2 extra salaries (2,600 gross total) + daily meal vouchers

What we offer

• Permanent full-time Greek employment contract in accordance with Greek labour law
• Private life and health insurance, including optical and dental care, medical appointments and reimbursement of covered expenses
• Free access to the gym inside the office building, including classes such as Pilates and yoga
• Fully paid training at the beginning of employment, plus learning courses to develop your skills
• Free online language courses, including Greek
• Rooftop cinema with Acropolis views
• On-site cafeteria for lunch breaks with colleagues
• 20 paid holiday days per year, increasing to 21 after one year and 22 after two years of employment
• Referral bonuses for recommending new colleagues
• Company parties, events and activities, both on-site and off-site

• 9 country holiday leaves on top of standard annual leave
• Hybrid work model in Athens Neos Kosmos
• Relocation package for eligible candidates moving to Athens from abroad

Requirements

• German at C2 level
• English is not required – this is a monolingual German project
• You live in the Athens area or are ready to relocate (we can support your relocation and accommodation)
• If you currently live outside Greece, you must be ready to relocate to Athens.
• EU citizenship or a valid residence permit with full rights to work in Greece is required

• Strong communication and customer-service skills
• Confidence in phone-based support
• Interest in banking or digital services
• No previous banking experience required

Relocating to Athens? We support your move

• 1 month of free accommodation in a shared Airbnb
• Flight-cost reimbursement up to 300
• Airport taxi reimbursement up to 50
• 100 welcome card for restaurants and groceries during the first month

• Support with local documents and administrative formalities

Ready for your next career move in Athens?

Interested in this German Customer Support Athens opportunity?

Apply with your CV – your new job is just a click away

[Explore more jobs in Greece](https://prorekruter.com/jobs-in-greece/)