Housekeeping Manager

As a Housekeeping Manager, you will oversee the housekeeping department at the hotel, being responsible for ensuring a clean and safe environment for all guests.

About us

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay.

We wouldn't be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you'll do

• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Lead and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Document areas cleaned by room attendants and report any issues, such as room damage or maintenance requests to the Front Office
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
• Assign duties to members of staff
• Listen to customers' complaints and ensure that the complaints are addressed efficiently and effectively
• Order supplies for the housekeeping department
• Ensure efficient use of departmental resources
• Direct all housekeeping activities
• Proven work experience as a Housekeeping Manager or similar role, ideally in a 5* hotel environment
• Hands-on experience with cleaning and maintenance tasks
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Positive working environment
• Career development
• Single occupancy accommodation at fully equipped apartments
• Daily meals
• Uniforms
• Transportation from and to the hotel for duty
• Other seasonal perks & benefits also in addition to results

Join Our Team

• A team that is built on respect and excellent service over collaboration
• A team of like-minded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences
• A team of happy employees who are driven within their working environment to contribute to a common goal
• A team that celebrates achievements made individually and encourages a positive attitude and integrity
• A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breathe
• A mindful and considerate, people-oriented workplace
• A family-run company with exceptionally high standards for both the guests and the employees alike